Drop a Cityworks CSV export or a work-order PDF printout (same files the email
accepts). Everything merges by WO number and routes to the Break/Fix or PM tab — new orders are
added, existing ones refresh their Cityworks fields, and your status, completion & notes are kept.
Backfill mode: this records an audit-log entry for an import that already
happened — no work orders will be changed. Drop the same CSV that was imported.
Drop CSV or PDF here or click to choose a file
Import history
Manual imports only — emailed work orders flow straight from Cityworks and
aren't listed here. Reverting restores what an import overwrote; fields edited since are left alone.